Order marked as Fraud

Hey guys, I was IP banned because I made a new account with my American address. I have two addresses and I am currently studying in Hungary temporarily (I am a dual-citizen). I was immediately IP banned. Could you please look into this?

My IP address is:
46.107.xxx.xxx

Thanks!

PS: Your [email protected] support email doesn't work! (it bounces back)

Comments

  • ValentineValentine Administrator
    Hey, we've been hit with lot of fraudulent orders recently and to limit this fact we're forced to introduce fraud prevention checks for new customers' orders. You should get all the instructions for account verification in your mailbox.

    P.S. Could you also provide us with bounced message so we can investigate why your email didn't reached us? You can send it in private message.
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